Privacy Policy

Who we are

E23 Retail is a company registered in Rome, Italy. For any privacy enquiry, contact alopiano@e23retail.com.

What data we collect on this website

When you submit our contact form we collect the details you provide: your name, work email, company, optional role, how you heard about us, and your message. For aggregate traffic statistics we use Umami, a privacy-first, cookie-free analytics service: it sets no cookies and stores nothing on your device. Umami collects no personally identifiable information and does not track you across sites; any IP address is used only transiently to produce anonymous, aggregated counts and is never stored. Because no information is stored on or read from your device, this analytics requires no consent banner under the ePrivacy rules, and we rely on our legitimate interest in understanding aggregate website usage under the GDPR.

What data our platform collects

E23's passenger profiling platform collects zero personally identifiable information. All profiles represent aggregate statistical distributions of populations, derived from publicly available and commercially licensed data sources. No individual traveller is tracked, identified, or profiled.

How we use website contact data

We use the information you submit to respond to your enquiry and, where you have consented, to send relevant commercial communications. We do not sell your contact information to third parties.

Data retention

Contact form submissions are retained for as long as necessary to handle your enquiry and any resulting relationship, and are removed on request. Platform data is aggregate and contains no personal data.

Your rights under GDPR

You have the right to access, rectify, erase, port, object to, and restrict the processing of your personal data. To exercise any of these rights, contact alopiano@e23retail.com.

Data processors and sub-processors

We host this website on Netlify. We use Umami as our privacy-first, cookie-free analytics provider and an email service to receive and respond to enquiries. Each processes data on our behalf under appropriate data processing terms.

Updates

We may update this policy from time to time. Any changes will be posted on this page with a revised date.